Minister for Public Expenditure and Reform Commends Staff in Payroll Shared Services Centre in Galway

Issued 26 June 2015

The Minister for Public Expenditure and Reform, Mr. Brendan Howlin, T.D., visited the Payroll Shared Service Centre in Galway today (25 June 2015) to congratulate the staff on successfully establishing the Payroll Shared Service Centre for the Civil Service.

Speaking today, Minister Howlin said:

“The move to Shared Services across the Public Service enables the consolidation of administrative functions such as Human Resources, Payroll and Finance to provide better service and quicker access to high quality data for improved decision making. Through greater use of self-service technologies the efficiency and quality of service improves.”

“The benefit of moving payroll administration from eighteen individual pay centres to the PSSC, is that staff are freed up to focus on providing vital citizen-facing services”.

The Civil Service Payroll Shared Service Centre (PSSC) currently provides payroll, pensions and travel and subsistence payments to nearly 31,000 Civil and Public Servants. Once fully established, the PSSC will provide services to almost 4 times that number, to organisations such as the Courts Service, the Revenue Commissioners and the Central Statistics Office. The PSSC will also service retired Civil Servants and Public Servants.

Minister Howlin met with staff in the Galway office today who are leading the Shared Services agenda and he commended the hard work and dedication they have shown in establishing the PSSC. He welcomed the use of the latest innovative technologies and he cited this as an example of the type of reform that is being introduced across the Civil Service and Public Service.


Minister Howlin said:

Delivering Civil Service payroll shared services is an essential step towards achieving the Government’s vision for shared services. It is one of 25 actions within the Public Service Reform Plan, aimed at delivering maximum benefit in the use of public funds, being implemented by Government.”

The Payroll Shared Service Centre is part of the National Shared Services Office (NSSO), established within the Department of Public Expenditure and Reform, to deliver shared services within the Civil Service and set standards and oversee the implementation of Government policy for shared services across the Irish Public Service.

The programme of Civil and Public Service shared services includes PeoplePoint, the HR and pensions administration centre, which has been in operation for two years, and the progressive financial management shared service project that is underway.


Notes to the editor:

·       The Payroll Shared Service Centre (PSSC) in Galway is one of three PSSC centres established under a single management structure; the other two are in Killarney and Tullamore. 

·       The creation of these Shared Services Centres generates efficiencies with faster access to, and better consistency of, management information for decision making for the Civil Service, supporting the efficient and effective delivery of public services.

·       Shared Services initiatives are at the heart of the Government's Public Service Reform Plan.

·       Shared Service projects are also progressing well within the key Public Service Services of Education, Health and Local Government, in line with their individual shared services plans